About Nicole & The Hue Solution®
Nicole M. Cooper
I am an expert at what I do. But knowing the best techniques is only part of the process, I am also here to make you feel great. Whether you're here for a one treatment or several treatments, your happiness is of utmost importance!
Relaxing Environment
From the moment you walk in the door, our focus is on relaxation. Our spa services are a great way to take a step back from the bustle of everyday life. Come take a break with us and Treat Yourself like Royalty!
High-Quality Products
Many people underestimate the effect high-quality skin care and oils have on a spa treatment. We guarantee our all-natural products help you with that extra feeling of zen. If you fall in love, everything is available for purchase, including The Royalty Complex® body oils, and body scrubs.
Policies
THE HUE SOLUTION GUARANTEE
The Hue Solution Guarantee was established to further our commitment to provide the best beauty services to all who walk through our doors. Sometimes we are not able to remove all the hair from waxing due to shaving, uneven hair growth or unforeseen circumstances, if this happens, we encourage you to come back within 3 days after your service for a touch-up to remove any hair that was not removed during your appointment.
DEPOSIT POLICY
A deposit is required for ALL services. Your deposit is non-refundable if you cancel less than 24-hours before your appointment or if you no-show. If you cancel 24 hours or more before your scheduled appointment your deposit will be fully refunded. In order to make any appointment you must provide a deposit of $25 through PayPal. If you have a Groupon Voucher, don’t worry! You will not be charged for the original price of the selected service, the price will be waived and the $25 deposit will be refunded back to you when your Groupon voucher is redeemed.
LATE CANCELLATION | NO SHOW POLICY
If you are unable to keep your appointment we ask that you give us 24-hours advance notice. If you cancel with less than 24-hours notice your $25 deposit will not be refunded and you will have to pay an additional $25 to reschedule your appointment.
If you do not show up for your appointment (no show), and did not call to cancel at least 24 hours prior to the appointment, your $25 deposit will not be refunded.
IF YOUR RUNNING LATE
If you are still able to make it to your appointment but are concerned you may be a little late please don’t hesitate to call us! In most cases we have a 15 minute grace period.* However, if you are more than 15 minutes late we may have to reschedule you for a different time so as not to interfere with other appointments. When in doubt, just give us a call and we’ll see what we can do!
This policy is in consideration of the valued time of both our wonderful guests and our talented technicians.
Groupon Vouchers
All Groupon vouchers are accepted for new clients only. If you have used any Groupon voucher with The Hue Solution LLC previously, you cannot use another Groupon later at any time. All Groupon Vouchers will only be accepted & redeemed once per customer.
Warranty
Please consult with a medical professional before trying new treatments, products, ingredients, or anything else that could result in an adverse reaction. Nicole Cooper/The Hue Solution is not responsible for any negative reactions that may be caused by any services, treatments, or products.
Consumers/Clients are advised to read and strictly follow the after care treatment instructions and product labels, all package inserts and instructions and all manufacturer directions and warnings of any/all products recommended by The Hue Solution/Nicole Cooper. The Hue Solution/Nicole Cooper does not represent or warrant that the information accessible through this site is accurate, complete or current or that any advice or any particular product will achieve any result of any kind. The information contained or recommended to you herein is not intended to be medical advice. Price and availability information contained on this site is subject to change without notice.